Chatwoot + WhatsApp: how to build an omnichannel inbox that scales sales and support without chaos
When a business starts getting real volume, the problem is rarely “not enough messages.” In practice, the chaos begins when conversations arrive from everywhere: WhatsApp, Instagram, Facebook, web chat, and email, each channel with its own rhythm and rules. On top of that, the same customer can be split across personal phones, improvised accounts, and […]